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Arrival & Check-in Info

Check-in Details

time

instructions

door lock

Our Recommendations

House Manual & Details

House Rules

Useful Contact Numbers

Check-Out Information

Highview Cabins Logo

Contact Information

OWNERS

Mark and Janice Tabor

janicetabor1@att.net

cell:  864-313-2909

www.highviewcabins.com

facebook.com/highviewcabins

CABIN ADDRESSES 

•Highview Retreat    (Vrbo #643090)

4524 Rocky Bluff Way, Pigeon Forge TN 37863

 

•Sherwood Dream   (Vrbo #1413887)

4613 High Vista Way, Pigeon Forge TN 37863

 

EMERGENCY NUMBERS

   Sheriff/Fire/Medical ..... dial 911

 

NON-EMERGENCY 

•Sevier County Sheriff ..... 865-453-4668 

•Pigeon Forge Fire Dept ..... 865-429-7381

•LeConte Medical Center Hospital 865-446-7000

Arrival Information

CHECK-IN TIME ...... any time after 4:00 PM.

CHECK-OUT TIME ...11:00 AM

 

PARKING & CAMERA

•Park only in the area provided in front of your cabin. No street-parking allowed.

Parking area has one Ring Floodlight Cam for weather monitoring and occupancy compliance.

•Oversize vehicle parking is available next to the neighborhood pool.

SECURITY PRECAUTIONS

We always suggest using precautions for your security. Keeping both exterior doors locked when in the cabin is a good practice, and ALWAYS lock all doors when leaving the cabin. Also, keep your vehicles locked. Some clever bears can open car doors!

Codes and Passwords  ►♦ 🔹

DOOR LOCK - - last four digits of your mobile phone number.

The instructions for using the door lock are at this link >>> Door Lock Instructions   

GATE CODE - - will be in the Arrival Information email sent to you 7 days before your stay.

The two resort gates are closed from 10:00 PM until 6:00 AM.  (Times can vary by season.)

    

TRASH BIN COMBINATION - - 1 7 7 6

  

 WiFi PASSWORD is posted on the kitchen wall. Guests may not disconnect WiFi router.

Check-Out Procedures

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Welcome to Highview Cabins!  Please make yourself comfortable and enjoy our vacation home as much as we do. The details below will help you make the most of your stay. If you have any questions, please don’t hesitate to get in touch.

What to Bring

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Arrival & Check-In Information

 

CHECK-IN TIME -  any time after 4:00 PM.

SELF CHECK-IN USING KEYPAD LOCK 

• Door Code will be the last four digits of your mobile phone number.

•The instructions for using the door lock are at this link -->  https://bit.ly/2H46ay6

SECURITY PRECAUTIONS

We always suggest using precautions for your security. Keeping both exterior doors locked when in the cabin is a good practice, and ALWAYS lock all doors when leaving the cabin.

PARKING & CAMERA

•Park only in the area provided in front of your cabin. No street-parking allowed.

Parking area has one Ring Floodlight Cam for weather monitoring and occupancy compliance.

•Oversize vehicle parking is available next to the neighborhood pool.

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CODES AND PASSWORDS

GATE CODE . . .  will be in the Arrival Information email sent to you 7 days before your stay.

The two resort gates are closed from 10:00 PM until 6:00 AM.  (Times can vary by season.)

  

TRASH BIN COMBINATION . . . 1 7 7 6

Always keep the bin locked to keep other cabins (and bears) from using our bin.

   

 Wi-Fi PASSWORD . . .  is posted in a frame on the kitchen wall. 

Check-Out Instructions

1. TOWELS - Place all used towels in the bathtub or shower

 

2. BEDS

  • Leave beds unmade so that our cleaners can easily see that the bed was used.  

  • DO NOT take sheets off - please leave for the cleaners.

3. WASH DISHES

  • SCRAPE all stuck-on food into the trash before placing items in dishwasher.

  • START dishwasher.  Dishwasher will not remove dried or stuck-on food.

4. SIGN OUT - Sign out of any streaming accounts you used... Netflix, Amazon, etc.

5. CORDS & CABLES - Check receptacles for your power cords and charging cables.

6. THERMOSTAT - Set thermostat to 80 degrees in summer and 65 in the winter.

7. BLINDS & LIGHTS - Close all window blinds and turn off all interior lights.

8. TRASH

  • Bag all trash and place INSIDE the bear-proof metal trash bin and lock the lid.

  • NEVER leave any trash outside of the bin. 

  • Trash lock combination >>> 1 7 7 6

9. TEXT CLEANERS

  • Send a text to our cleaning crew telling them you've completed the checklist and the cabin name.

  • The cleaner's phone number is posted in a frame on the kitchen wall.

10. LOCKS - Lock BOTH outside doors and TEST to make sure they’re locked.

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HOUSE RULES
HOUSE RULES
CABIN GUIDEBOOK
CABIN GUIDEBOOK
Arrival & Check-In Info
Arrival & Check-In Info
Sherwood Forest Info
Sherwood Forest Info
Useful Contact Numbers
Useful Contact Numbers
Check-Out Information
Check-Out Information
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KEYPAD DOOR LOCK

•Your door code is the last 4 digits of your mobile phone number.

•Instructions for using the keypad door lock can be found at this link.  https://bit.ly/2H46ay6

!! Always lock the doors when leaving the cabin.

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HEAT & AIR CONDITIONING

•Thermostat is located on the living room wall. 

•Settings between ________

•Turning the desired temperature up or down drastically will not make the HVAC system heat or cool any faster. The air conditioning will likely freeze up if you set the temperature  below ___ degrees. If the coils freeze, it will take hours to wait for them to thaw and the system to re-start.

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LIVING ROOM FIREPLACE

•Available September 15 through April 30

•Use the timer dial on the wall next to the fireplace to turn logs on for up to 60 minutes at a time, or to turn off.

•Gas logs will shut off automatically when time

 expires.
•DO NOT put any objects or food in the fireplace.

•DO NOT roast marshmallows in the fireplace. 

    (You can roast marshmallows over the gas grill

      on the back deck.)

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PlayStation4
Highview Retreat has a PlayStation4 game system with 2 wireless controllers in the loft.
Controllers plug in for recharging.  Please do not pull on controllers while they are plugged in.
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GAS GRILL

•Our cabins have natural gas grills. If gas is not getting to the grill burners, check the on/off valve near where the gas line goes through the deck.

•If the igniter button isn't working, a stick lighter can be found in the cabinet above the refrigerator. 

Do not use wood, paper, charcoal, or anything else besides the gas burners.

•Scrape the grill grate after use and wipe up any food spills. 

View Grill User Manual PDF

How to Light a Gas Grill (video)

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MULTICADE ARCADE
(Highview Retreat only)
 
Retro arcade games from the 80's.
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HOT TUB

•Hot Tub Temperature on arrival - There is a possibility on the day of check-in that the hot tub may not be completely warm and ready for use until that evening due to the cleaning and refilling process between guests.

•Hot tub instructions and warnings are posted on the wall next to the hot tub and are also listed in your rental agreement.

•Hot Tub Clean/Refill Charge - If you wish to have the hot tub cleaned & refilled during your stay, the charge is $25.00. This charge also applies if the hot tub is misused and requires a cleaning during your stay.

•The hot tub control panel will be similar to this illustration. (The Aux button is not in use.)

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SWIMMING

SHERWOOD FOREST RESORT POOL

•Season - Memorial Day weekend through early September

•Pool Hours - 10:00 AM to 8:00 PM

•No Lifeguard on Duty

•Children under 18 must be supervised by an adult at all times.

•Pool is approx 4/10 mile from each cabin.

 

MORE AREA SWIMMING POOLS

Wild Bear Falls Water Park 

Pigeon Forge Aquatic Center

Gatlinburg Community Center Pool

Wilderness at the Smokies Day Passes

Soaky Mountain Waterpark (opening 2020)

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SHERWOOD FOREST
COFFEE MAKERS

•Each cabin has a Keurig AND a standard coffee maker.

•Bring your own favorite K-cups or ground coffee. 

•We provide coffee filters, powdered creamer, and sugar.

▶Watch a video about operating the Keurig here: Keurig K-Mini

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TRASH & RECYCLING

•All trash must be bagged and placed inside the bear-proof trash bin. Nothing may be left on top of or next to the bin.

•Always keep the bin locked to keep other

cabins (and bears) from using our bin.

•Recycling in Sevier County takes place at the solid waste plant, so we don't separate trash at the cabins. Read about Sevier County's innovative solid waste & recycling program here.

TRASH BIN

LOCK CODE

is  1  7  7  6

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GROCERY / PHARMACY

GROCERY STORES in PIGEON FORGE

Food City - 3604 Teaster Lane

•Food City Express 3625 Pkwy (opening 2020)

Publix - 2656 Parkway

Kroger - 220 Wears Valley Road

INSTACART DELIVERY www.instacart.com

Food City, Publix, Kroger, Aldi, and CVS

DOOR DASH DELIVERY www.doordash.com

 

GRUBHUB DELIVERY  www.grubhub.com

PIZZA DELIVERY in PIGEON FORGE

Papa John's Pizza Papa John's Pigeon Forge

Marco's Pizza www.marcos.com

Geno's Pizza www.genospizza.com

DRUG STORES in PIGEON FORGE

Walgreens - 3071 Parkway (store open 24 hrs)

CVS - 2415 Parkway

EQUIPMENT and VEHICLE RENTALS

Baby Equipment  Hey Baby Rentals

Scooters, Wheelchairs  Scooter Sales and Rentals

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